Security & Privacy

Security

When buying online with Hibou Home, you will be asked to submit your payment card details. All online transactions are carried out using the WorldPay secure payment gateway. You will be taken to the WorldPay secure payment server after the check out stage to make your payment securely by credit or debit card. We do not store your credit or debit card details.

The Hibou Home website supports the Verified by Visa and MasterCard SecureCode schemes for added security and fraud protection. This service is available to customers who have registered their cards.

Privacy Policy

When you buy online with Hibou Home, you will be asked to submit the following personal details: your name, billing address, delivery address, email address, telephone number and credit/debit card details. This allows us to process and fulfill your order.

You will be given the opportunity to opt-in to receiving email newsletters for updates on news, sales, special offers etc. We ask you to supply your name and email address. At your request, we will remove you from the email update service. Please click on the ‘unsubscribe’ link at the foot of the email and follow the prompts to do so.

At Hibou Home, we do not, under any circumstances, share our customer lists or any other data with any third party.

In order to improve your experience when shopping on the Hibou Home website we use cookies. A cookie is encrypted strings of text that a website stores on a user's computer that can track your movements while you are on the website, and it will also recognise you when you visit our website again. Cookies are stored in order for us to continually improve our website and provide a better on-line shopping experience for you.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your web browser to locate the file or directory that stores cookies.

Please note that if you disable the use of cookies on your computer, you may not be able to shop on our website.

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